Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 8 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Does a Re-stocking Fee apply if I return an item?

Yes, A re-stocking fee of 20% will apply to orders that are returned. Contact us for a return within the specified time.

Custom and personalized orders

Yes, you can pick up by appointment in Santa Ana CA 92705. Please contact us to eliminate the shipping charges off the listing or we can refund the shipping amount.

Custom and personalized orders

The majority of the time there is no history available as we purchase items in bulk various ways and we get no history on it. If we do have history available on the item, we will give you that info.

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